© 2016 Travel Simplicity LLC; created with love.

FAQ

What exactly is a travel butler?

A travel professional who cares more about you then about where you want to go. We take all the details of your travel experience into account along with your personal passions and weave them together to make your life more enjoyable and your vacation, honeymoon, or corporate retreat a wonderful experience. Think wedding/financial planner and well, a butler, except someone focused on travel.

What places can you send someone?
Practically anywhere you want. We will have recommendations but you can relax on a river cruise in China, enjoy yachting in the Caribbean, climb the Rockies, or go camping in Acadia National Park. Whatever suits your fancy.

What makes you special?
You. We take time to know you and we designed the whole business to put you first. This allows us to spend as much time with you as necessary. We do not need to rush or hurry to get on to the next person. You are our priority and we love it!

What credentials do you have?
We have helped people around the United States and Canada. We have been featured on the front page of the York Daily Record newspaper, in the Central Penn Business Journal and the international APEX magazine. We are members of the national trade organization, ASTA (American Society of Travel Advisors). Locally we are affiliated with the West Shore Chamber of Commerce. We have been selected as one of the world's top travel design companies and as such accepted into the exclusive Traveller Made community.

What is TravellerMade?

"Traveller Made is the first luxury travel community gathering 270 travel designer agencies in 55 countries. These travel agencies are the best craftsmen in creating tailor-made, on demand luxury travel experiences."

What are your limitations?
We are limited only by our combined imaginations and the budget. Oh, and we won't create experiences that are illegal or immoral.

Who do you work with?
We work with all kinds of different people who value their time and want something special on vacation, their honeymoon, or destination wedding - whatever you want. We work with you and your individual needs.

Who should I ask for when I call or email?
When you call or email you should expect to get a response from either Jason or Sandy, the owners, usually within 1 business day if not sooner.

Why should I care?
Because to us you are special. When you travel there are so many details to be decided. Where to go? When to go? How should I get from here to there? What is the best price? How do I get through security? What souvenirs can I bring back home? You get the idea. There are lots of questions and even more potential answers. Personal service + unique customized travel experiences + more free time - stress = happy clients. We make this easy.

Why travel?
Seeing the world changes us. It helps us to better appreciate home and bond with family. It allows us to experience life differently and gives us new eyes with which we can see the world, our neighbors and ourselves. Refresh, rejuvenate and revitalize.

Why come to you when I can book it myself on the internet?
Time. Your time is the most valuable asset you have. With it you can spend time looking for the best deal on the internet or you could be spending time with your children or enjoying a nice dinner with friends. Let us take the work, the stress and the time on our shoulders so that you can simply go and enjoy. Especially with the peace of mind in knowing that we have your best interests at heart and are planning your next vacation just like you expect. The question ultimately comes to what is the most important part of your journey, the cost or the experience? If you answer experience, we are the right travel butlers for you.

Creativity and Connections. We know what can be done and can come up with ideas that you didn't even know were possible. And we know people all over the world to make some incredible things happen. As long as it is not impossible or outside the budget we can make it happen.

When should we start the planning process?
Planning is best started 1 year to 6 months before you travel. In some cases it is better to start even earlier. Cruises tend to give some of the best rates and have the best availability a full year before the departure date. Some posh hotels and restaurants must be booked well in advance. Some sports events sell tickets a few years in advance of the actual occurrence. Want to celebrate your birthday in Jackson Hole, Wyoming?  We best start as early as possible.

Where are you located?
We are located in Etters, Pennsylvania. We are within a 2 hour drive of Washington, DC, Wilmington, DE, Cherry Hill, NJ, Philadelphia, PA, and Baltimore, MD. We are easily accessible by interstates 83, 81, 15 and the Pennsylvania Turnpike. We work out of our house because we love to invite you over just like we do with our friends. It also keeps overhead low so that we can continue to provide you with unique and personalized service. However we also work remotely and have clients throughout the United States in such far flung remote locations like South Carolina, Virginia, Alaska and Oregon. We even have a client in the Ukraine!

Where to do you send clients?
Anywhere in the world that you want to go (unless you want to go to a war zone or something ridiculous like that). Enjoy a romantic weekend in New York City. Sample the savory reds of wine country in California. Celebrate your birthday in Las Vegas. Experience a once-in-a-lifetime safari through Africa. Climb up to the base camp at Everest. Relax in your overwater bungalow on a private beach in the Maldives. What is your passion?

How long does it take to plan a vacation?
Planning time varies greatly. Something basic may take up a week to plan. Most advanced experiences involving custom tailored itineraries run between 20-40 hours of work spread out over 3-4 weeks up to multiple months.

How much does it cost?
Our professional design services start at just $1000. What are you waiting for? Get rid of the stress and just enjoy your next journey. Contact us for the details. We are not cheap (thank goodness) but our clients find our services to be a good value.

Can you play travel agent?

While not our specialty or passion, if you just want to get away without a personalized experience, know what you want, or just want some basic advice from us before we make a simple reservation for you we do offer a limited complimentary service. This is great for traditional cruises, all-inclusive resorts or small group tour experiences.

How can I pay?
Most clients tend to pay for services via check to Travel Simplicity. If it is necessary or preferred to pay via credit card for travel planning we can do that too.

What are some examples of what you have created?

Some of our favorites include:

 

An epic road trip through New England involving horseback riding on the beach, cooking with truffles, eating at one of the oldest taverns in the USA where George Washington ate, private yacht race and a helicopter to see a sold-out show of Hamilton.

A daughter's 18th birthday celebration in Amsterdam at Rembrandt's house including a performance by a local singer-songwriter and memories captured by a professional photographer.

Month long expedition to Antarctica for a single lady including a champagne toast while crossing the Antarctic Circle with an experience in South America focused on tango dancing and wines.

A family journey in Southern Germany and England created around futbol (soccer for the Americans) involving exotic sports cars, luxury treehouses and behind-the-scenes visit of Churchill's War Rooms.